Questions and Answers on "Register, Login and Password"

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Questions:
Error: "Incorrect login or password. Please choose another and try again"  

Error: "The login name you selected is already in use or is not valid. Please choose another" 

Error: "This email already belongs to another user. Please provide different email address"    

I want to change my password

I forgot my password or username

I am not receiving the email with my username or password

I can't receive the email with password or username: I no longer have access to that email account

I want to change my username

I keep getting logged out of the site when I click on links

I can login on some pages, not on others

Answers:
I am getting an error message "Incorrect login or password. Please choose another and try again"  (back to top)

This can mean several things:

1. Case-sensitive words are not properly used.  Both username & password are case sensitive. 
   Solution:  check keyboard caps lock function.  If locked, then unlock and retype username & password with appropriate Upper/lower case spelling.  Hence "startrek" is different from "Startrek" or "starTrek"
   
2. Incorrect username or password.  
   Solution:  Type in correct username & password.  If you cannot remember or are uncertain, click on "trouble logging in" and request it be sent to you.
   
3. Incorrect logging in area. 
   Solution:  Once you have an account, use only the left column with title "Log in" to enter your account; not the right column for registration>
   
   

I am getting an error message "The login name you selected is already in use or is not valid. Please choose another"  (back to top)

Always use the "check availability" button to double check your username:

1. username can be taken by another user
2. you cannot use 2 words in a username
3. you cannot use symbols like "&" or "%" etc in your username: only letters and numbers are allowed
4. DO remember if you used lower or uppercase in your username: "staburcks" is not the same username as "Starbucks" or "starBucks"

I am getting an error message "This email already belongs to another user. Please provide different email address" (back to top)

To prevent spam, we only allow 1 username per email address. To open multiple usernames you need to use different email addresses for each username.

I forgot my password and/or my username (back to top)

Click on the "register/login" link in the right top
Click on "trouble logging in?" link in the pop up
Enter username (case sensitive!) or email address

Your password or username will be sent to you.

I want to change my password  (back to top)

Click on the "my account" link in the right top of your page
Click on "Change passwords"
Enter old and new password
Press Save

I am not receiving the email with my username or password (back to top)

Please follow the steps below to resolve this issue:

1. Check your email application's spam or junk folder or filter.
2. Please note that some emails may be blocked by your ISP (internet service provider).
3. If you're still having trouble after the above steps, please email postmaster@farlang.com

I can't receive the email with password or username because I no longer have access to that email account (back to top)

Email the Farlang Support team

Please provide your username, name and original email address. As a double check we also ask you to provide us one of your last additions in e.g. "my favorites" or "bookmarks".

Artists, designers etc: please provide us with username and your full name. We will check the membership list.

I want to change my username (back to top)

Unfortunately that is not possible at this point in time.

For artists, designers etc: through your profile you can add company name, personal name and the specific name for your url. Your username is purely used to login and logout.

I keep getting logged out of the site when I click on links (back to top)

To resolve this issue, please follow these instructions to clear your browser's cache before attempting to log in. If you continue to experience problems, please report this issue to the Farlang Support team

I can login on some pages, not on others (back to top)

To resolve this issue, please follow these instructions to clear your browser Farlang cookie before attempting to log in. If you continue to experience problems, please report this issue to the Farlang Support team